overview

Designing Commercial Experiences for WeChat

Designing Commercial Experiences for WeChat

Designing Commercial Experiences for WeChat

In the summer of 2026, I joined WeChat’s Core Products Commercial Support Design team as a Product Design Intern, working across payments, lending, industry solutions, and financial accounts.

In the summer of 2026, I joined WeChat’s Core Products Commercial Support Design team as a Product Design Intern, working across payments, lending, industry solutions, and financial accounts.

Product Projects

Product Projects

Business Areas

Business Areas

Shipped Projects

Shipped Projects

projects

Selected Projects

Selected Projects

Explore three projects across lending, transfers, and payment requests.

Explore three projects across lending, transfers, and payment requests.

Improving Transfer Error Prevention

Redesigned key transfer information to help users verify the recipient and amount in low- to medium-risk scenarios.

Currently Building

Improving Transfer Error Prevention

Redesigned key transfer information to help users verify the recipient and amount in low- to medium-risk scenarios.

Currently Building

Improving Transfer Error Prevention

Redesigned key transfer information to help users verify the recipient and amount in low- to medium-risk scenarios.

Currently Building

Improving Transfer Error Prevention

Redesigned key transfer information to help users verify the recipient and amount in low- to medium-risk scenarios.

Currently Building

Rethinking the Payment Request Experience

Explored a more flexible and reusable payment request experience across different scenarios.

Currently Building

Rethinking the Payment Request Experience

Explored a more flexible and reusable payment request experience across different scenarios.

Currently Building

Rethinking the Payment Request Experience

Explored a more flexible and reusable payment request experience across different scenarios.

Currently Building

Rethinking the Payment Request Experience

Explored a more flexible and reusable payment request experience across different scenarios.

Currently Building

reflection

What I Learned

What I Learned

Working across real products at WeChat shaped how I approach product problems, make design decisions, and collaborate toward implementation.

Working across real products at WeChat shaped how I approach product problems, make design decisions, and collaborate toward implementation.

Start with the problem, not the request

Start with the problem, not the request

Before jumping into design, I learned to understand why a request exists in the first place — the business context, underlying logic, data, and the end-to-end journey. A request is a starting point, not necessarily the problem to solve.

Before jumping into design, I learned to understand why a request exists in the first place — the business context, underlying logic, data, and the end-to-end journey. A request is a starting point, not necessarily the problem to solve.

Build judgment through reasoning

Build judgment through reasoning

When experience alone isn’t enough to tell me what’s right, I rely on reasoning. I break down the goal, user behavior, context, and constraints, and make sure each design decision has a clear rationale behind it.

When experience alone isn’t enough to tell me what’s right, I rely on reasoning. I break down the goal, user behavior, context, and constraints, and make sure each design decision has a clear rationale behind it.

Understand the constraint, not just whether it’s possible

Understand the constraint, not just whether it’s possible

Working with engineers taught me to go beyond asking whether something can be built. Understanding how the existing system works and where the real constraints are often reveals simpler solutions — without reinventing what already exists.

Working with engineers taught me to go beyond asking whether something can be built. Understanding how the existing system works and where the real constraints are often reveals simpler solutions — without reinventing what already exists.

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A summer with the team. 💚

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A summer with the team. 💚

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A summer with the team. 💚

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A summer with the team. 💚

After Sales Optimization

Redesigned the diagnostic flow to improve the repair experience while reducing support costs.

Nest for Comfortable Workspaces

Redesigning Temperature Control to Bring Comfort and Joy to the Workplace

Smart Temperature, Shared Control.

View all work

After Sales Optimization

Redesigned the diagnostic flow to improve the repair experience while reducing support costs.

Nest for Comfortable Workspaces

Redesigning Temperature Control to Bring Comfort and Joy to the Workplace

Smart Temperature, Shared Control.

View all work

After Sales Optimization

Redesigned the diagnostic flow to improve the repair experience while reducing support costs.

Nest for Comfortable Workspaces

Redesigning Temperature Control to Bring Comfort and Joy to the Workplace

Smart Temperature, Shared Control.

View all work

After Sales Optimization

Redesigned the diagnostic flow to improve the repair experience while reducing support costs.

Nest for Comfortable Workspaces

Redesigning Temperature Control to Bring Comfort and Joy to the Workplace

Smart Temperature, Shared Control.

View all work

After Sales Optimization

Redesigned the diagnostic flow to improve the repair experience while reducing support costs.

Nest for Comfortable Workspaces

Redesigning Temperature Control to Bring Comfort and Joy to the Workplace

Smart Temperature, Shared Control.

View all work

shuyii0315@gmail.com

shuyii0315@gmail.com

resume

resume

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